How restaurant reservation platform OpenTable tracks customer dining habits

restaurant6

Key Takeaways:

  • 1. OpenTable is using AI-assisted tags to gather insights about diners’ habits, such as drink choices and spending levels, by integrating with POS platforms.
  • 2. These insights aim to provide a simplified version of guest preferences for restaurants to offer personalized service but may not always be accurate.
  • 3. Diners can adjust their privacy settings on OpenTable to control what data is shared and limit the information contributing to these insights.

OpenTable is leveraging AI-assisted tags to collect data on diners' habits from POS platforms, enabling restaurants to offer personalized service. However, the accuracy of these insights may vary, and diners can adjust privacy settings to control data sharing and limit the information used to create these insights.

Insight: By being aware of how their data is being collected and shared, diners can make informed choices to maintain control over their privacy and ensure their dining preferences remain personal.

Read original article

This article was curated by memoment.jp from the feed source: Fox Scitech.

Read the full article here: https://www.foxnews.com/tech/how-restaurant-reservation-platform-opentable-tracks-customer-dining-habits

© All rights belong to the original publisher.